Support & Downloads
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Technology is one thing, but without the right team in the right place with local market know-how, it can only go so far in delivering the mission critical insights businesses need to thrive.
And our progressive, experienced team ensures that every customer is realizing the full potential of their media intelligence investment.
Customer success has been the engine of our growth. We help leading brands across all key sectors achieve their monitoring and listening goals.
With dataxet:sonar’s technology, we can now easily capture social media conversations coming from customers about Honda’s products, even the ones that occur outside of our official AHM Contact Center.
“We obtained a lot of insights from the reports dataxet:sonar had provided us so far. From these insights, we are able to do better each week and increase our performance through what we have learned.”
When you bring all of your data sources together into one powerful user experience, a world of insights opens up.
“We obtained a lot of insights from the reports dataxet:sonar had provided us so far. From these insights, we are able to do better each week and increase our performance through what we have learned.”
Our strategists and analysts are highly skilled at uncovering and delivering the story behind the data to help customers make sense of what’s driving engagement, traction and sentiment in their category.
“dataxet:sonar has helped us in monitoring the current digital trends so that we can conduct an even more spot-on strategy for each specific brand or client.
News, social conversations, commerce and communications activity are unique sources of critical insights. In fact, they’re the only source of mass scale, real-time, organic data that brands have to compete in the attention economy. EVO is based on a simple yet powerful premise. Every source of audience impact falls into 3 brand drivers;
Experience, Values and Offers. This framework turns our platform data into insights that help elevate brand and campaign performance.
“Thanks to dataxet:sonar, we are able to capture social media conversations that came from customers—whether it’s a compliment or feedback—without asking them to mention our account.”
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Bahasa Indonesia (Indonesian)
