social media monitoring tools

Complete & Real-Time Coverage

Get complete coverage across all major social media channels, such as Facebook, Twitter, Instagram and Youtube along with other important digital channels, which includes the major Online Media portals, open Forums and Blogs. 

Use Cases

  • Brand and campaign online monitoring
  • Track and measure specific campaigns online
  • Monitor publicity or media coverage
  • Online consumer research
  • Digital asset benchmarking
  • Quick and comprehensive general industry research

Key Features

  • Guaranteed 100% coverage of any keyword and hashtag on Twitter
  • Monitoring Public Facebook pages and open Facebook groups
  • Tracking Instagram post, hashtags, comments and accounts
  • Tracking any keyword across Youtube
  • Over 100 local online media outlets, from tier 1 to tier 3.
  • Open Forum coverage on main forums such as Kaskus, Kompasiana and others
  • Monitoring Blogs on Wordpress and Blogspot

Advanced Sentiment Analysis in Bahasa Indonesia

Capture and learn how your audience is reacting to your products, services, brand and campaign, or the organization or even the industry in general with local sentiment analysis.Take it further and uncover the overall conversational moods and types along with the users behind the sentiment. 

Use Cases

  • Industry, Brand, Product or Service Sentiment
  • Audience reaction to brand message and campaigns

Key Features

  • Overall mood analysis of conversations on social platforms regarding specific industries
  • Sentiment analysis on selected topics and keywords with up to 85% accuracy in Bahasa Indonesia

Social Media Publishing & Scheduling

Manage your official social media page straight from the dashboard. Not only can we harness and analyze external data from the social platform, we can also monitor internal data within your social media account too!. 

Use Cases

  • Brand or campaign monitoring
  • Social media performance evaluation
  • Measure growth of engagement and followers
  • Content scheduling and posting from our dashboard

Key Features

  • Manage Social Media Accounts and Post
  • Monitor Within Your Official Social Media Accounts
  • Schedule & Publish Social Media Post

Sonar Digest & Notification Alerts

Don’t have time to check your dashboard or reports for quick data updates? We took the liberty to bring the updates to you via e-mail and your favorite Instant Messaging App while on the go. Receive report summaries and updates on the numbers for the important metrics in order to know exactly how your brand or topics are doing on social. 

Use Cases

  • Quick summary on the go
  • Easy to forward report summaries
  • A quick evaluation on brand and content performance

Key Features

  • Daily Summaries on all topics including top keywords and engagement metrics directly to email or shared WhatsApp group
  • Alerts starting at 30 minute intervals if a related keyword, account or term is mentioned across any channel

Generate Automated Reports

Automated reports are now available, you can download reports on generated social data instantly! View your harnessed and cleansed data complete with insights based on full analysis, including mood or sentiment analysis. Receive insight on your brand or organization’s performance in digital, audience conversation and perception along with information on what is going on surrounding the brand, product and industry. 

Use Cases

  • Quick Download of Detailed Reports When Needed
  • A Detailed View of Social Performance and Analyzed Data
  • A Detailed Report on Data Visualization

Key Features

  • Instant Download of Detailed Data Reports
  • Detailed Report on Harnessed and Analyzed Data

Uncover Industry Trends With Discovery

Discover the most about topics or trends surrounding your brand tailored to your industry while trend updates in real time. Also, find out exactly how much your brand, campaign or product is being talked about on social and digital media outlets. 

Use Cases

  • Discover viral and industrial trends
  • Discover the number of conversation surrounding your brand
  • Compare conversation volume with competing brands

Key Features

  • Sonar Discovery
  • Volume Checker

Comprehensive Topic & Rule Management

Setup your own topics, manage your own collection rules directly from the dashboard and turn any topic on or off anytime according to your needs to gain insights from available online platforms. 

Use Cases

  • Manage topics and collection of rules
  • Urgent topics and rules update
  • Relating topics and keywords discovery

Key Features

  • Topics Setup
  • Rule Creation & Management
  • Interchangeable Topics and Rules

Built in Data Cleansing & Extraction

Get the relevant data you need by removing or reducing noise. But, wait, do you need to port your dashboard data into your computer? Or do you just need to present right this second? You can also download your data in preset excel files directly from the dashboard. 

Use Cases

  • Topic and keywords distinction of relevance
  • View harnessed and cleansed data on your favorite statistical software

Key Features

  • Instant extraction for irrelevant keywords
  • Raw data download

User Management & Permissions

Your team can manage and monitor through our dashboard easily by adding more admins to manage your official social media page along with the data harnessed from our findings. 

Use Cases

  • Social Media page management
  • Additional admins
  • Manage dashboard
  • Invite supervisor/managers to view updates on the dashboard

Key Features

  • Add & Manage Admins

Unlocking Influencers by Category

Discover influencers categorized by their post, themes, engagement, reach along with other relevant and measurable metrics. Select the perfect influencer to represent your brand, campaign or cause and deliver your message to their base of followers online along with the rest of your online audience. 

Use Cases

  • Influencer selection on social media for specific brands and campaigns
  • Track and measure existing paid influencers
  • Discover competitor’s influencers and their performance
  • Influencer marketing benchmark
  • Liaison tool to listed influencers

Key Features

  • Filter potential influencers by category, profession, gender and others
  • Sort by the number of engagements on each brand or keyword in real-time
  • Get profile information on each influencer such as average engagement, current #hashtags and others

Instant Reports & Visualizations

Visualize data based on any topic or search into maps, relational charts, word clouds and more with our data visualization generator then get detailed reports instantly!. 

Key Features

  • Visualization on harnessed data
  • Visual based presentation
  • Relating keyword word cloud display
  • Down auto-generated report on visualized data
  • Advanced Sub Filters

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